 |
|
|
|
 |
 |
 |
 |
 |
|
Recent posts :: Consumer Terrorism :: Eat your hearts out, while we enjoy $14,500 puddings :: Worth Less - Spend Less? ::
Leadership :: Consumer TerrorismWhat can companies do about a disgruntled consumer, especially in today's internet age? The managing director of a major, worldwide luxury goods purveyor recently bemoaned the power of a single customer, and even called it "consumer terrorism". To deal with this, her directive to her store managers was to go overboard to please, even when unreasonable. That's certainly one way to pre-empt negatives.December 26, 2007 :: Comments (0) :: TrackBack (0) Food :: Eat your hearts out, while we enjoy $14,500 puddingsIn this, "the gilded age" with the number of millionaires skyrocketing worldwide and others simply aspiring to the luxe life, anything "over the top" as an $8.4 million getaway in Los Cabos, a $10,000 martini and a $1,000 omelette, can't help but get press coverage. And it's usually seen as one of the "can't fail" public relations tactics.But in some instances, that isn't necessarily the case. According to the Asian Tribune, a newspaper published by the World Institute for Asian Studies, an Asian hotel is offering a pudding priced at US $14,500 per serving. The secret to its high price tag is a specially designed 80 carat aquamarine, served in concert with gold leaf Italian cassata, Irish cream, a mango and pomegranate compote and sabayon. Sounds divine at first glance.... October 3, 2007 :: Comments (0) :: TrackBack (0) Leadership :: Worth Less - Spend Less?It's a commonly held maxim that luxury products are "reccession proof." Not so fast, according to a recent survey by the Luxury Institute, which monitors the attitudes of the affluent. The institute found that a full 40% of respondents earning $150,000 or more say that a decrease in the value of their assets would cause them to consider purchasing fewer luxury goods and services. Not surprisingly, the further up the income level, the less inclined are the affluent to cut back. But with recent hits to real estate values and the stock market, luxury operators should be wary of looking through rose-colored glasses at the next recession.March 30, 2007 :: Comments (0) :: TrackBack (0) |
